I have a small business selling handmade candles and last month I decided to finally build an online store. I hired a freelancer but the site looked messy on mobile phones and customers could not complete checkout without errors. I lost almost a thousand dirhams in potential sales because of a poorly built website. Now I am searching for a proper ecommerce web design agency that actually understands how to build stores that work smoothly on all devices. My question is how do you know if an agency is good before spending money? What specific questions should I ask them during a first meeting? Do I ask for past work samples or client references or something else entirely? I really need practical advice from people who have been through this before because I cannot afford another failed store.
